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Common Questions
- • File size limits: 50MB per file
- • Processing time: Usually under 1 minute
- • Supported formats: 100+ file types
- • Files are automatically deleted after processing
Technical Issues
If you're experiencing technical problems, please include:
- • Browser and version
- • File type and size
- • Error message (if any)
- • Steps to reproduce the issue
Response Time
We typically respond to inquiries within 24 hours during business days. For urgent technical issues, we aim to respond within 4 hours.